Approach

Each project proposal is based on a thorough understanding of our client's requirements and expectations.  Meeting the client at its own premises to discuss the objective of an event, the type of participants, the destination, etc is very important to us for getting a sense of the corporate culture and for formulating a true-tailor made proposal.

Each project is worked out in detail and ‘end-to-end' services can be provided, including:

Transportation:

As registered travel agent, SEAUTON organizes the reservation and booking of transport (flights, train, coach, boat) for both groups and individual participants.
SEAUTON also provides routing advise to allow people from multiple destinations arrive within the shortest possible timeframe. 
Dedicated airport shuttles and local transfers are also good means to reduce waste-time, and enhance the event experience.

Hospitality:

Welcome desk at the point of departure and at the point of arrival.

Welcome pack, dinner invitations,
security
on-site, partner programme.

Accommodation, venue and catering:
Booking of hotel accommodation.
Booking of conference venue.
Pre-project
site inspection, restaurant selection and reservation.
Event catering, galadinner, walking dinner, evening activities.

Communication:

Concept/content advise.
Invitation
and branding (presentation templates, banners, roll-ups).
Website development, electronic newsletter, online registration and online payment module.
Press conference.

Administration:

Mailing of invitations.
Follow up of registrations, follow up of payments, back office and secretarial services.

Logistical and technical support:

Signalisation, projection, light,
sound.

Project evaluation:

Evaluation form, processing of the evaluations, feedback to client.

We consider each project as unique and we search for the most suitable original solution within the budget, without compromising on quality and by subtle linking the project to the destination.

Our budgeting is detailed, open and transparent.

For each project we carefully select hotel, restaurants and activities based on the quality of the facilities, the service level, the flexibility in meeting our specific needs and the convenience of the location. 
Our selections are based on our extensive knowledge of a lot of destinations all over the world. 
Moreover, in order to maintain and expand our destination knowledge, which is part of our added value, we encourage our team to travel and invest each year a considerable amount of money on site inspections.

We have a very proactive our way of working and take ownership of the project in a discrete way.  We always have people of our team present to make sure the event runs smoothly and to proactively deal with any possible issues.

I would like to stress the success of the symposium. All comments unanimously agreed on the quality of the organization at all levels… Congratulations to the whole team of Seauton.
Symposium, Singapore
Lic. A5857
Winner of the
“Meetings Industry 2011”
Travel Award